Emergencies While Abroad

Preparation for Emergencies Abroad

    1. Download and install the International SOS Travelers Assistance App on your smartphone. Use policy number 399GDA1018486IT when creating your account.

    2. Complete an Emergency Card with important phone numbers. Save a copy in your email and on your phone. Print and carry it with you.

    3. Print and carry a copy of your International SOS Enrollment Card. Refer to the Insurance Information section for policy details.

    4. Communication:
      • Save emergency contact numbers to your phone.
      • Download and set up the ISoS Assistance app.
      • Install Whatsapp for text and recorded voice communication with ºÚÁϳԹÏÍø World on-call personnel.

    5. Learn . Travel with a phone that works internationally or unlock your phone to use a foreign SIM card.

When Will ºÚÁϳԹÏÍø or ISOS Contact You?

    • International SOS will send alerts about security and health events affecting you or your program country.

    • ºÚÁϳԹÏÍø World may contact you or your emergency contacts under specific circumstances. Monitor your ºÚÁϳԹÏÍø email and keep your phone charged. 

Seeking Help and Assistance While Abroad

    • Keep your Emergency Contact Card available.

    • International SOS and the offer smartphone-friendly apps and websites for traveler support.

Emergency Assistance Abroad

For Life-Threatening Emergencies:

    1. Contact International SOS via the app or call center for medical, mental health, and safety emergencies. Use membership number 399GDA1018486IT.

    2. Notify your on-site contact for further assistance.

    3. Contact ºÚÁϳԹÏÍø Police Department at +1-813-974-2628.

    4. .

    5. Stay in contact with your family.

For Non-Life-Threatening Incidents:

    1. Contact International SOS for assistance with lost documents, money transfers, legal referrals, and more. (Some of these services may be charged to the individual traveler).

    2. Notify your on-site contact.

    3. Contact your ºÚÁϳԹÏÍø Global Learning Program Coordinator during business hours.

    4. .

Reporting Crime to ºÚÁϳԹÏÍø

Report crimes or sexual harassment to ºÚÁϳԹÏÍø. Follow the reporting procedures for Clery Act crimes and Title IX, Violence Against Women Act. Sometimes ºÚÁϳԹÏÍø is not notified of incidents due to privacy laws in your host country. Contact ºÚÁϳԹÏÍø directly if you're the victim of a crime and seek support from ºÚÁϳԹÏÍø resources.

ºÚÁϳԹÏÍø and Community Resources If You Are a Victim of a Crime

    • ºÚÁϳԹÏÍø Police Department: 00 1 813 974 2628
    • ºÚÁϳԹÏÍø Center for Victim’s Advocacy 24/7 Help Line: 813-974-5757 (Tampa), 941-504-8599 (Sarasota-Manatee), 727-873-4422 (St. Petersburg)
    • ºÚÁϳԹÏÍø Counseling Center: 813-974-2831
    • ºÚÁϳԹÏÍø Office of Student Rights and Responsibility: 813-974-9443
    • Crisis Center of Tampa Bay: 813-234-1234
    • Suncoast Center, Inc.: 727-530-7273 (Sexual Assault Service Helpline)